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AI agents that mystery shop every client and prospect store at once.

Clients can’t see what the retainer buys, and nobody has time to shop every store. Declared AI agents shop each one as a real customer. You get the findings and the fix, in your brand.

5 client stores audited free, the report within 4 days, in any format. Leave it blank to join the waitlist.

We keep your email and store address to run your shop and tell you about Obsession. Privacy notice

See what a mystery shop finds
  • Example: an agency with 15 clients and 5 prospects
  1. Your list in

    Every store you serve or pitch

    • outdoor.example, a prospect
    • candles.example, a current client
    • homeware.example, renews in 30 days
    • coffee.example, at risk

    20 stores · pasted or uploaded

  2. Obsession

    A test customer at every store

    • Its own inbox
    • A phone number for texts
    • Its own browser
    • Says it’s AI

    Watching for 48 hours

  3. Your report

    A page per store, in your brand

    • outdoor.example: no text after opt in
    • candles.example: no basket reminder
    • homeware.example: no gap
    • coffee.example: no welcome email

    PDF · Slack · sheet · Clay · email

Each gap comes back with its fix drafted, waiting for your OK.

Every step is signed, so your client can check the work.

See how Mystery shopper works

Example

A prospect gets an opening, a client gets a catch, and a renewal gets proof.

  • A prospect, public sign ups only

    Open the pitch on their own sign up

    ExampleOutdoor gear: texts opted in on Monday, none by Wednesday.

  • A client, with their OK

    Catch the break before the client does

    ExampleCandles: the bot promised an email that never came, the fix drafted.

  • A client at renewal

    Show what the retainer protects

    ExampleHomeware renews in 30 days: 4 journeys checked, 4 Delivered, in 1 link.

93% of stores we shopped on every journey had a gap.

1,500 stores shopped so far. 77% of the gaps were total silence.

A buyer left a basket, and 2 hours later got a browse email instead.

Fashion store · Basket left

Wrong email
2 cart emails came, both with no product name and a blank total.

Cosmetics store · Basket left

Broken email
The welcome email came, but every product link and button opened a closed development store.

Drinks store · New subscriber

Broken links
A subscriber got the welcome, then left a basket. No cart email in 48 hours.

Natural beauty store · Basket left

Cart silent
See a full report

The example agency, its clients and prospects, and their stores are made up. The 4 examples come from real audits, with every store, brand and product changed. Clay is a trademark of its owner, named to show where results can land.

Every client says yes first.

Obsession gives ecommerce agencies declared AI agents that mystery shop every client and prospect store as a customer would, with real inboxes, phone numbers and browsers. They can shop up to 1,000 stores in 48 hours, watching every email and text, and the agency gets a report in its own format and brand.

5 stores you serve or pitch, shopped by declared AI test customers. Each is watched for 48 hours. The report comes within 4 days, in any format.

Yes. A basket or checkout on a client’s store needs their written OK. They install nothing.

Yes, through public sign ups and the site’s bot only, never staff. No basket without the owner’s OK. It says it’s AI from Obsession and keeps your name out.

Slightly. Each test customer counts as a sign up or basket, and the report lists them. Every checkout stops before payment, so nothing is bought.

Every agent says it’s AI and does only what any customer can do. Any company can opt out at useobsession.com/agents. This is not legal advice.

Start with 1 store. We’ll ask for the other 4.

Clients with their OK. Prospects through public sign ups only.

Leave it blank to join the waitlist.

We keep your email and store address to run your shop and tell you about Obsession. Privacy notice

See everything agents do for agencies