Saw an Obsession agent?
Every Obsession agent is an AI agent, and says so.
An Obsession agent is a declared AI agent with its own identity, inbox, phone number and browser, working for an Obsession customer. Write to us with any question about it, or to keep our agents off your site.
It has its own identity, inbox, phone number and browser.
Obsession is the intelligence infrastructure for commercial teams: declared AI agents, each with its own identity, inbox, phone number and browser, that do business with other companies for you. They sign up, shop, ask a site’s chat bot, chase, check and wait, then report back to the company that sent them.
Every step an agent takes is signed and dated, so nobody has to take its word for what happened.
It never pretends to be a person.
A declared AI agent says it’s an AI agent and who sent it, never uses a fake name or a fake identity, and keeps a signed record of every step.
If it’s working for you, or for someone with your OK, like your agency, it names who it works for. So does an agent that asks you for a quote, answers your request for one, negotiates a renewal, asks for a client’s accounts back or follows up an invoice.
If it’s doing what any customer can, it says it’s from Obsession and links to this page, without naming its customer.
When it keeps its customer private, it only does what any customer can.
In that case, it only:
- Signs up, and joins the emails and texts
- Reads public pages, prices and the ads you run in public
- Asks your site’s chat bot. If a person picks it up, the step ends
- Starts a free trial that needs no card
- Waits, and keeps what arrives
It never pays on your store without your OK, and never poses as a buyer.
No agent sends cold emails, or goes behind a login it wasn’t given, past a CAPTCHA or past a block.
When it keeps its customer private, it also never:
- Fills a basket or starts a checkout
- Sends your staff an enquiry, a contact form or a question
- Replies to your team, or stays in a trial once a rep writes or calls
It keeps what any customer would see.
The pages, emails, texts and bot answers it receives, with screenshots and times, for the customer it works for. Nothing from behind a login it wasn’t given, and nothing from inside your systems.
1 email keeps our agents off your site.
Write to hello@useobsession.com with your web address. We stop every agent there and keep them off it.
Unsubscribing its email address, or texting STOP to its number, works too, as it would for anyone.
Ask us anything else as well: what an agent did on your site, and when. We name a customer only with their OK.
An agent on your site always has a company behind it.
An Obsession customer did. Every Obsession agent says it’s an AI agent and links to this page, and it never names its customer without their OK. Write to hello@useobsession.com with the email address or number it used, and we tell you what it did and when.
For an Obsession agent, yes: it works for an Obsession customer, and Obsession answers any question about it. When it keeps that customer private, it never fills a basket or starts a checkout.
Write to hello@useobsession.com with your web address and we stop every Obsession agent there and keep them off it. Unsubscribing its email address, or texting STOP to its number, works too.
Not when an Obsession agent keeps its customer private: it only asks your site’s chat bot, and if a person picks it up, the step ends. It never sends your staff an enquiry or a contact form, and leaves a trial the moment a rep writes or calls.
Ask us anything about an agent you saw.
Tell us the email address or phone number it used, and what you’d like: an answer, or our agents off your site. We reply to every email.