Test customer 2 of 4
Labelled tester · Homeware store
- Inbox
- shopper2@test.useobsession.com
- Phone
- +44 7700 900 214
- Browser
- Phone browser · London
- Card
- Test card · capped at £0
- Schedule
- Watched 48 hours
- Record
- Signing on
Early access
Pitches stall, clients leave and new services go unsold for reasons your team never sees. Obsession’s AI agents become the customer at every prospect, rival and, with their OK, every client, with real inboxes, phone numbers and browsers. You get signed proof to pitch, report, renew and sell your next service.
Prospect intelligence
Join this coffee prospect’s emails and texts, and its 3 rivals’, before Thursday’s pitch. Show me what rivals send that it doesn’t.
Run log
Finding
Rivals sent 13 messages by Wednesday. The prospect sent 1, and it landed in spam.
Pitch pack ready: their inbox beside their rivals’, every screenshot dated, 3 fixes to open with.
Example run. Every step signed and dated, in 1 link to share before Thursday.
Account handover
We signed a new client. Move their ads, analytics, social, domain and search accounts from the old agency into the client’s name.
Run log
Finding
11 of 12 accounts in the client’s name by day 5. Social waits on the platform.
Your agency added with only the access it needs. Old users removed after the client’s OK.
Example run. Every request, reply and transfer signed, for the client to keep.
Delivery monitoring
With each client’s OK, test every link and code in this weekend’s emails and texts, every hour.
Run log
Finding
The Cyber Monday code died at 19:00, 5 hours before the midnight every text promised.
Code end moved to 23:59 in the store the client connected, after your OK.
Example run. Approved at 19:09, checked again at 19:12, and signed.
AI checkout test
Each month, with each client’s written OK, place a real order through every AI checkout on their store, refund it, and draft a fix for any that breaks.
Run log
Finding
1 checkout in 34 broke: on the clothing client’s store, no AI shopper could pick a size.
The fix proven with a new order. Sign ups for the missing AI channels wait for each client’s OK.
Example run. Every order, refund and fix signed, in 1 report per client.
Lead leaks
With each client’s OK, send a declared test lead through their form, chat and phone every Monday, and time every reply.
Run log
Finding
5 of 6 clients replied the same morning. The law firm promised a call within the hour, and nobody had called 24 hours later.
Call back rule drafted in the CRM the client connected, ready for their OK.
Example run. Every reply timed, signed and dated, ready to share with each client.
A recipe comes with its agents, inboxes and schedule already set up. Type any other job and Obsession sets them up for you.
Shop our 15 client stores as 4 customers eachwith each client’s OK, before Black Friday
↵Which clients?
All 15From a CSVPickReport?
PDF per clientSlackBoth15 stores · 4 test customers each · by 20 Nov
Example
Mystery shopper4 test customers shop a store
6 missionsProspect intelligenceJoins prospects as a customer
5 missionsAd trackingFollows rivals’ public ads daily
4 missionsWebsite auditTests every form and booking link
3 missionsSupport bot checkAsks your bot what customers ask
2 missionsEmail and SMS trackingLogs every email and text
2 missionsPrice watchFlags rivals’ price changes
1 missionCompetitor trackingLogs every rival email, text and ad
1 missionExample
Labelled tester · Homeware store
Stops before payment
Example
4 test shoppers sign up
Shopper 2 browses, leaves
Gift box £36 in basket
Candle £18 at checkout
0 basket emails in 48 h
Fix drafted
Approved by AM
Stops before payment
Example
Recipes cover the checks you repeat across clients. Type anything else in plain words, or build on the API.
Shop our 15 client stores as 4 customers eachwith each client’s OK, before Black Friday
↵Which clients?
All 15From a CSVPickReport?
PDF per clientSlackBoth15 stores · 4 test customers each · by 20 Nov
Example
Clients, prospects and rivals: every company on your list, from wherever it lives.
Mystery shopper4 test customers shop a store
6 missionsProspect intelligenceJoins prospects as a customer
5 missionsAd trackingFollows rivals’ public ads daily
4 missionsWebsite auditTests every form and booking link
3 missionsSupport bot checkAsks your bot what customers ask
2 missionsEmail and SMS trackingLogs every email and text
2 missionsPrice watchFlags rivals’ price changes
1 missionCompetitor trackingLogs every rival email, text and ad
1 missionExample
Each says it’s an AI agent and keeps at it continuously, at every company at once.
Labelled tester · Homeware store
Stops before payment
Example
Every step signed and dated, with the fix drafted for your OK.
4 test shoppers sign up
Shopper 2 browses, leaves
Gift box £36 in basket
Candle £18 at checkout
0 basket emails in 48 h
Fix drafted
Approved by AM
Stops before payment
Example
Most tools read what a company publishes. Obsession goes through it as a customer.
Today: Pitch audits on unpaid weekends
With Obsession: Every prospect checked before the call
Today: 1 client at a time, 9 to 6
With Obsession: Every client at once, continuously
Today: A single audit, stale by next week
With Obsession: Checked again on schedule, and after every fix
Today: Clients asking how you use AI
With Obsession: A signed record of every check and fix to show them
Today: Assistants that act as you, from your own inbox
With Obsession: Agents with their own ID, inbox and number, declared as AI
Thursday’s pitch, and all you’ve seen is their homepage.
Agents sign up to the prospect, opt in to texts and ask the site’s bot, then turn every gap into a pitch pack.
A welcome email, a code or a text only reaches an inbox and phone that signed up. Each agent has its own.
Prospect intelligenceTidewren Swim
Waiting for a text, 47hOpted in, 0 texts in 48h
Fennick Home
Trying the sign up pageSign up page returns 404
Hobstone Coffee
Checking inbox and spamWelcome email in spam
Larkbound
Ad opens a sold out page
Halvard & Moss
No gap found in 7 days
Public sign ups only · nothing bought
Signed11:52 · 7f3a 91c2 … c91e
Example
Monday, 08:00. 15 clients’ ads are live, and nobody has opened the pages behind them since Friday.
With each client’s OK, agents open the page behind every live ad each morning, check its offer, price and stock, and flag only what needs you.
Agents open each ad’s page on a phone, the way a customer does, so they see the sold out page your ad dashboard never shows.
Ad landing checkFixes go live after your OK
Homeware needs youFix ready for Ad 4
ReviewExample
A month before renewal, the client asks what the retainer buys.
Agents draft each fix in the tools the client connected, apply it after your OK, then run the check again to prove it works.
Every step is signed and dated, so the client can check the work without taking your word for it.
Website audit0 welcome emails in 48 hours
Coffee roaster · Website audit
Ad 4 → sold out lamp
Homeware · Ad tracking
Rival B −£5, ships free
Candles · Price watch
Cyber Monday code died 19:00
Outdoor gear · Delivery monitoring
Fixes go live after your OK
Coffee roaster · Website audit2 test users
Signed up
0 emails
Hi Sam, welcome. Here’s 10% off your first bag.
Approved by AMSigned · in Records
OpenExample
1 October, 09:00. Your checks show Homeware’s new text subscribers get 0 texts in their first 7 days, and nobody has turned that into a proposal.
Agents read the checks you already run for each client, match every gap to a service you sell, and draft the proposal with its price. It goes from your own thread after your OK.
The proof is the client’s own customer journey, checked by an agent with its own inbox and phone, so the proposal opens on what their customers get.
Client upsellsNo text welcome flow · 0 texts in 7 days
SMS welcome series
AI assistants quote last year’s price
AI answers retainer
Checkout fails for AI shoppers
AI checkout fixes
Outdoor gear, Dental group · no gap found
Sends after your OK
Proposal sent to HomewareSMS welcome series
OpenExample
A client asks what their rivals send. You’d charge for the answer if it didn’t take a week.
Agents join each client’s rivals’ emails and texts and log every offer, then send the report under your name.
Rivals save their best offers for subscribers. Agents subscribe to every rival of every client, so the report shows what their customers get.
Email and SMS trackingExample
A client swears every customer hears back. Nobody has checked since launch.
With the client’s OK, agents start a trial, fill a basket or book a visit, stop before payment and watch every inbox.
Only an agent with its own inbox, number and browser can wait 48 hours and prove nothing came.
Mystery shopperEach owner’s OK · nothing bought
3 journeys walkedPosted in
OpenExample
Up to 1,080 hours
back a year: 15 clients, 6 hours of checks each a month
Up to 520 hours
back a year: 10 hours a week of unpaid pitch audits
Up to 15 rival reports
a month to sell in your brand, 1 per client, where 1 by hand takes a week
Performance and paid media
The page behind every client’s live ad opened on a phone each morning, and every rival’s new ads and prices logged.
Email, SMS and CRM
Each client’s list joined with their OK, every flow timed and every code tested before the big send.
SEO and AI search
Wrong facts in each client’s AI answers corrected at the source, every customer asked for a review, and every form and booking link tested, with their OK.
Web and CRO
Every sign up, checkout and booking run after each release, with the client’s OK, stopping before payment.
Ecommerce
Each client’s store shopped as 4 customers with their OK, and rivals’ prices and bundles checked every morning.
Social and influencer
Every creator code and link in bio tested daily with the client’s OK, and the ads rivals run in public logged.
Content and copy
Rivals’ newsletters joined, and a month of their sends turned into each client’s brief.
Creative and branding
Every page, email and ad captured after a launch, so you catch an old logo before a customer does.
Outbound and lead gen
Each client’s emails checked weekly for inbox or spam, and every reply to their own forms timed, with their OK.
B2B and RevOps
A test lead through each client’s own form with their OK, every reply timed and checked in the CRM they connect.
Marketplaces
Every listing’s price and stock checked daily, and rivals’ new listings and price moves logged.
PR and comms
AI assistants asked about each client every week, and every wrong fact corrected at its source with the client’s OK.
Full service
Pitches, delivery, upsells, renewals and the reports you sell, for every client on 1 board.
Any other agency
If a customer can do it in a browser, an inbox or on the phone, type it. Obsession sets it up and runs it after your OK.
A real September check of a skincare store, name hidden: 4 test customers, every inbox watched for 48 hours, 15 screenshots and a follow up drafted for each gap. Run the same check on any client, with their OK.
Read the full report
Obsession gives agencies declared AI agents that sign up at every prospect and rival and, with each client’s OK, test every client’s store, trial or booking, continuously. You get signed proof to pitch, report, renew and sell your next service.
Send proof, not a report: Obsession’s agents check each client’s store, trial or booking with their OK, continuously, and every gap found, fix approved and check passed is signed and dated in 1 link the client can open.
Add each client’s rivals to Obsession once. Its declared AI agents join every rival’s emails and texts, read the ads they run in public and check their prices each morning, and you get 1 timeline per client, in your brand.
A fact about their own business, found by Obsession’s Prospect intelligence: it signs up at the prospect as a customer and proves a gap, like a welcome email that landed in spam, with a dated screenshot they can open in a minute.
No. Obsession’s agents arrive from outside, the way a customer does. For anything inside, like an email tool or an ad account, the client connects it and can disconnect it at any time.
Yes. Obsession’s agents use only the paths any customer can use in public: sign ups, newsletters, texts, public pages and ads, and the site’s chat bot. Never a person: no enquiries or contact forms, and if staff pick up the chat, the step ends. Baskets and checkouts need the owner’s OK.
Obsession covers as many clients as you add. Every client runs at the same time, once or on a schedule.
Yes. Obsession’s reports go out under your name and logo, as a PDF, a link, an email or into Slack, with every step signed so clients can check it themselves.
No. Obsession’s agents do the legwork: the sign ups, the waiting and the checks. Your team keeps the strategy, every approval and the client, and your clients see the work under your name.
An Obsession agent never pretends to be a person, uses a fake identity or sends cold spam. It never messages staff at a prospect or rival, starts a rival’s trial that needs a card, replies inside a trial, or stays in one once a rep writes or calls. It never pays on anyone else’s store, spends past the budget you set, signs anything for you, or goes behind a login it wasn’t given. At rivals and prospects it says it’s an AI agent from Obsession and links to useobsession.com/agents, without naming your client.
Obsession’s free report is a mystery shop of a store you run, or a client’s with their OK: 4 test customers sign up, browse and leave baskets, stopping before payment, and every inbox is watched for 48 hours. Within 4 days you get what arrived, what didn’t, and a fix drafted for each gap.
Start with the client you’d hate to lose, with their OK, or a store you run. The report lands within 4 days.