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AI agents that ask every customer for a review, the same way.
Review requests asks every customer for a review the same way: a declared AI agent writes to each real customer the day their order lands, their ticket is solved or their onboarding ends, with the words you approved, from your own address.
Review requests
Obsession agent for Your companyEvery existing customer asked the same way
New 5 reviewDental group
OpenExample
Pick it, and everything it needs is already set up.
Nothing to build or buy, and nothing to run yourself.
- An agent ID, declared as AI
- Orders, tickets and onboarding, read only
- Your own sending address
- The ask you approved, which it can’t change
- A stop list it always honours
- Every ask and answer signed and dated
It runs on your schedule, and keeps the proof.
Every customer asked the same way at the right moment, and every answer kept as they gave it.
Example: October’s customers
Review requests
Ask every customer for a review at their moment: a delivery, a solved ticket or the end of onboarding. Same words for everyone, from hi@company.example, and keep every answer.
- Targets
- Your existing customers, 42 asked in October
- Journey
- Spot each customer’s moment
- Ask with the words you approved
- Send from your own address
- Keep every answer
- How often
- Every day, at each customer’s moment
- Report
- Every ask and answer, with a weekly note
- Set up
- Agent ID, declared as AI
- Orders and tickets, read only
- Your own address
- The ask you approved
Run log
- You approve the ask once: “How did we do? Leave us a review, good or bad. Sent by our AI agent.” The same link for every existing customer, from hi@company.example.1 Oct, 09:00
- Outdoor gear finishes onboarding and Garden centre’s ticket is solved. Ines and Kofi get the same ask.Mon 10:05
- Dental group’s ticket is solved. Ravi gets the same ask.Tue 16:20
- Ines replies that she’d happily talk to a buyer. The booking is drafted for your OK, and the call is set for Tue 27 Oct.Wed 11:30
- Coffee roaster’s order is delivered. Mara gets the same ask, the 42nd this month.Thu 09:14
- Dental group leaves a 5 star review. That makes 14 this month.Thu 09:40
Finding
14 reviews from 42 asks this month, 1 in 3. Every one stands as the customer wrote it, from 2 stars to 5.
Each new customer gets the same ask at their moment. Ines’s reference call is booked for Tue 27 Oct.
Example run. Every ask, answer and OK signed and dated.
The agents do the legwork. You make the calls.
Approve the ask once
The words, the review link, who gets them and the address they come from. Every customer gets exactly that, and the agent can’t change a word.
It spots each customer’s moment
A delivery, a solved ticket or the end of onboarding, from the orders, helpdesk and onboarding tools you connect, read only.
It asks everyone the same way
From your own address, the day the moment comes, whatever the customer might say. Each ask says your AI agent sent it.
Every answer is kept as given
Reviews stand as written, good or bad. A complaint reaches your team the same day, and an offer of a reference call or a case study is drafted for your OK.
It covers the whole job, and stops where it should.
Who gets asked
Every real customer
Anyone whose order was delivered, whose ticket was solved or whose onboarding ended. Never someone who didn’t buy.
Happy or not
No sorting by mood, score or past complaints. Everyone gets the same ask.
Not too often
Once for each moment, and never twice inside the gap you set.
Anyone who says stop
Never asked again, on any channel.
Every ask
The same words
The ask you approved, word for word, with the same review link for every customer.
From your own address
Your company’s own email or number, and it says your AI agent sent it.
Nothing for a review
No discount, gift or prize for a review, and no hint of one.
Their own words
It never writes a review, suggests what to say or posts for anyone.
What comes back
A review
Stands as the customer wrote it. It never asks anyone to change or remove one.
A complaint
Reaches your team the same day, with the order or the ticket. Nobody is steered away from leaving a public review.
An offer to help
A reference call or a case study in the customer’s own words, drafted for your OK and used only once they approve it.
Every ask stays on the record, and every answer stays as the customer gave it.
See a real store checkThe ask log
Every customer, their moment, the ask and when it went, as a page, a PDF or a spreadsheet.
Reviews, as written
Each review with its stars and a link to it on your review page, good or bad.
Complaints, to your team
The same day, with the order or the ticket, so a person can put it right.
Reference calls and case studies
From customers who offer them, drafted into a booking or a story in their words for your OK.
Your CRM, kept current
The ask, the answer and the date on each customer’s record.
A weekly note
Asks sent, reviews in, the mix of stars, and anything waiting on you.
Start from the recipe. Change anything.
- Customers
- Every real customer, from the tools you connect
- Moments
- Delivered, ticket solved, onboarding ended, or your own
- The ask
- Your words and review link, approved once, the same for everyone
- Sends from
- Your company’s own email address or number
- How often
- Once for each moment, and never twice in 90 days, or your own gap
- Needs your OK
- The ask, any change to it, and every reply to a customer
- Data
- Orders, tickets and onboarding from the tools you connect, read only
- Stops
- For anyone who asks, on every channel, for good
The same recipe, different jobs.
- MarketingCustomer marketing gets a steady flow of reviews from every kind of customer, without picking who to ask.
- FoundersNo marketing team? Approve the ask once, and every customer hears from you at the right moment.
- SalesReference calls and case studies from customers who offered them, ready for your next deal.
- AgenciesRun it for each client from the client’s own address, with their OK, and report every review.
Happy or not, every customer gets the same ask.
Up to 1 review for every 3 customers asked: in the example, 14 of the 42 customers asked in October left one.
| The ask | What happens next | |
|---|---|---|
| A happy customer | The same words, at their moment | Their review stands as they wrote it |
| An unhappy customer | The same words, at their moment | Their review stands too, and their reply reaches your team the same day |
| A customer who offers more | The same words, at their moment | A reference call or a case study, drafted for your OK |
| A customer who doesn’t answer | The same words, once | Left alone until their next moment |
| A customer who says stop | Never asked again | Honoured on every channel |
Every customer asked the same way. Nothing sent without your OK.
Review requests asks at each customer’s moment: the day their order lands, their ticket is solved or their onboarding ends, a declared AI agent sends the words you approved from your own address, the same ask for every customer, happy or not.
No. Review requests gives every real customer the same ask and the same review link at their moment, whatever they might say. It never sorts customers by mood, score or past complaints.
Review requests leaves it as the customer wrote it, and their reply reaches your team the same day. The agent never asks anyone to change or remove a review.
Never. Review requests only asks: reviews come from real customers, in their own words. It doesn’t suggest what to say or post for anyone.
No. Review requests offers nothing for a review, and the ask never hints at a reward.
Your company, from your own address: each Review requests ask says your AI agent sent it, and any reply that needs a person reaches your team.
No. You approve the Review requests ask once: the words, the review link, who gets them and the address. Any change to it, and every reply to a customer, waits for your OK.
Review requests asks once for each moment, and never twice in 90 days unless you set another gap. Anyone who says stop is never asked again.
Review requests is worth up to 1 review for every 3 customers asked: in the example, 14 of the 42 customers asked in October left one (14 ÷ 42), from 2 stars to 5.
From customers who offer them in a reply to Review requests. The agent drafts the booking, or the story in their own words, for your OK, and a case study is used only once the customer approves it.
Hear from every customer, not only the happy ones.
Join the waitlist. Review requests comes ready to send your ask from your own address, the same way for everyone.